What is Wi-Fi calling for business?

Today we’re going to discuss a prospective technology for all kinds of businesses, which can make the communication process between remote employees simpler and more convenient. Have you ever heard about Wi-Fi calling? Whether it sounds familiar or not, we'll break down everything you need to know about it.

What is Wi-Fi calling for business?

What is Wi-Fi calling?

As the name implies, it’s a process that allows making and receiving audio and video calls through a Wi-Fi connection, in case there is no cellular network coverage.

Most often, communication is conducted through appropriate software - web or mobile apps.

The main reason for the technology's high popularity is the increasing number of remote working places. Owl Labs has conducted research showing that 16% of the businesses in the world are 100% remote.

That’s why the introduction of Wi-Fi calling will keep you connected over any wireless network. It guarantees businesses a stable online collaboration without relying on traditional mobile operators.

Is Wi-Fi calling free of charge?

The Wi-Fi network has two types, depending on the location: 

  • Private, powered by your service provider
  • Public, available outside (at an office, at some popular places - cafes, parks, cinemas, etc.)

A private Wi-Fi network usually allows making free video and voice calls. The only duty you should fulfill is to pay the taxes included in a monthly plan. If you’re not sure, just contact your carrier. Note that some services offer premium tools, which usually come along with an additional fee. 

Public Wi-Fi calls are also free of charge in most places you visit. If it’s an office network, all expenses are usually paid by the company. If you’re spending time at a public place, it’s better to ask the staff about the possibility of using their Wi-Fi connection for personal needs. Or just look for a poster with the name of the network and its password.

How does Wi-Fi calling work?

All you need to understand how to make Wi-Fi calls and send texts is practice. Take your phone, go to its settings and connect to an available Wi-Fi network. When you see the Wi-Fi Call indicator in the status bar, it means you’re making a Wi-Fi call. Let’s discover other features it’s capable of.

Wi-Fi calls and messages

What concerns making calls and chatting in messengers, this can be made using any app for online collaboration. You may wonder what is the difference between regular calls via a cellular network and Wi-FI calling, but they are almost similar. 

Leaving a Wi-Fi coverage zone

Keep in mind that you should stay near a Wi-Fi router while chatting online. Otherwise, the connection will be automatically switched to 4G. In case your phone won’t be able to find a 4G signal, the call will be dropped. 

Emergency case

There is the possibility to make emergency calls, but only on modern devices. They will try sending your location using GPS. Older phone models may have no GPS, or their capabilities may be limited, so it’s better to rely on the traditional cellular network for emergency service.

How to use Wi-Fi calling on different devices?

Enabling Wi-Fi calling on a smartphone is incredibly easy. However, there is a broad range of other devices with their particular settings. Apply the following instructions to use Wi-Fi calling on the two most popular operating systems.

Android Gadgets

iOS Gadgets

If you have an Android phone, it will be relatively straightforward. Just follow these steps:

  1. Go to the phone settings and tap Network and Internet.
  2. After that select Mobile network.
  3. Scroll down to Advanced.
  4. Turn Wi-Fi calling on.

If you’re facing any problems trying to use Wi-Fi calling on your Android phone, consult your service provider or the phone app website for specific instructions.

If you’re wondering how to enable Wi-Fi calling on your iPhone, repeat the following actions:

  1. In the phone settings tap Cellular.
  2. Select Wi-Fi calling beside your carrier.
  3. Then, choose between turning on WiFi calling in general, or tapping prefer WiFi when roaming.
  4. When you enable the WiFi calling feature, it may be offered to complete an Emergency address form and accept terms and conditions.

Note: this feature is available on Apple devices starting from iPhone 5C.

The benefits of Wi-Fi calling

This technology comes in handy in case you’re in a place with a weak cellular connection. It’s useful to consider other apps apart from traditional in-built tools — Whoosh, Viber, or FaceTime app — which allow chatting without the mobile data enabled. 

Another benefit of the wireless network is the possibility to keep you connected wherever it’s on. It’s really easy to find a Wi-Fi spot near your house - try the closest shop or the cafe. Furthermore, we all have routers set up in our homes and offices. 

Take a look at the major advantages of WiFi calls:

  • It allows users to make WiFi calls to other countries, so it’s no longer a problem to keep in touch with your family, friends, or colleagues who are currently staying abroad.
  • You don’t need much technical knowledge or specialized software to make such calls. It’s a pre-built function in modern smartphones. In case you can’t find it in your phone settings, there is always a possibility to choose a suitable service on the market.
  • When you run out of money and aren’t able to use cellular service, Wi-Fi is the lifeline. It will establish the connection in case other communication ways aren’t available.
  • It’s possible to use Wi-Fi calling to conduct meetings from a computer if there’s no phone at hand.

Top apps with a Wi-Fi calling option

1) Whoosh

Whoosh is a cutting-edge service with tons of advanced features, which not every Wi-Fi calling application can boast of.

Whoosh is an ideal addition to any kind of virtual meeting in remote teams, from important negotiations to a friendly team chat.

We’ve gathered its main features in the following list:

  • AI and ML-operated software, which turns online meetings into fully immersive gatherings
  • Full-HD video quality of every WiFi call
  • Background noise muting and audio splitting for better understanding each other
  • Encrypted communication secured by the latest web protection
  • No limits set on a meeting duration and international calls
  • User-friendly interface with AI assistance
  • Touch-up tools and 3D backgrounds instead of plain white walls

2) Skype

Skype is famous among almost every Internet user. If you're looking for a reliable service for free Wi-Fi calling, this app will be a good option. Virtual meetings with other Skype users cost nothing unless you need some premium collaboration features. Texting and chatting with non-Skype users, as long as some options for business video conferencing require certain investments.

What concerts its advantages, they’re as follows:

  • It’s a true Windows classic, also compatible with Apple and Android smartphones
  • Has a free plan with all basic functions
  • Includes free instant messaging and 40-minute video calls

3) Viber

It’s another widely used application, which supports Wi-Fi calling.

Similar to Skype, calls between Viber users are free, but Viber Out (a feature to call outside of the Viber system) includes payments. Customers can subscribe to a monthly plan or pay a per-minute charge. 

Let’s look at its major benefits:

  • Cross-platform availability
  • Group chat and conference support
  • Possibility to set a self-destruct timer to delete texts after a specific period of time

Unfortunately, Viber doesn’t offer a web client, so it’s not as convenient as other apps, like Whoosh.

That’s the way to success!

Wi-Fi calling represents another way to communicate effortlessly, without wasting money or worrying about the connection quality and speed. It doesn’t require a SIM card or staying close to a cellular network tower.

Wi-Fi calls are incredibly convenient for businesses with remote employees, allowing them to stay in touch using wireless networks, regardless of time and location.

Start using this technology now and be sure: it will keep your company thriving in our increasingly digital world.

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